Grantham Transfer

info@granthamtransfer.com

+44 7475 901564

FAQ

Find Answers to Your Questions About Grantham Transfer

How do I book a service with Grantham Transfer?

Booking with us is simple and convenient. You can book online through our website by filling out the booking form. Alternatively, you can call us at +44 7475 901564 or email us at info@granthamtransfer.com. For quick access, you can also scan our QR code to be directed to our booking form.

What areas do you serve?

We primarily serve Grantham, Lincolnshire, and the surrounding areas. Our services include transfers to all major airports, seaports, and other destinations within the region. If you have a specific location in mind, feel free to contact us, and we will do our best to accommodate your request.

How much notice do I need to give for a booking?

We recommend booking as early as possible to ensure availability, especially during peak travel times. However, we understand that last-minute plans can arise, and we strive to accommodate short-notice bookings whenever possible. For immediate needs, please call us directly.

What payment methods do you accept?

We accept various payment methods for your convenience, including credit/debit cards, PayPal, and bank transfers. Payment details will be provided during the booking process. If you have any specific payment preferences or questions, please let us know.

Are your drivers licensed and insured?

Yes, all our drivers are fully licensed and insured. We prioritize safety and professionalism, ensuring our drivers meet the highest standards. Our vehicles are also regularly maintained and comply with all safety regulations to provide you with a secure and comfortable journey.

Can I make changes to my booking?

Yes, we understand that plans can change. You can modify your booking by contacting us via phone or email. Please provide as much notice as possible to accommodate your changes. For significant alterations or cancellations, refer to our cancellation policy for details on any applicable fees.

Do you offer child seats?

Yes, we provide child seats upon request to ensure the safety and comfort of your little ones. Please mention your need for a child seat when making your booking, specifying the type and number of seats required. We will ensure they are installed in the vehicle for your journey.

What should I do if my flight is delayed?

We monitor flight schedules to stay informed about any delays or changes. If your flight is delayed, our drivers will adjust the pickup time accordingly. There is no need to worry about additional charges for delays beyond your control. Just make sure to provide your flight details when booking.

Can you accommodate large groups or special events?

Yes, we offer transport solutions for groups of all sizes and special events, including weddings, corporate functions, and private tours. Our fleet includes various vehicle options to accommodate different group sizes and requirements. Contact us with your specific needs, and we will tailor our services to meet them.

What is your cancellation policy?

Our cancellation policy varies depending on the type of service and timing of the cancellation. Generally, we offer full refunds for cancellations made at least 24 hours before the scheduled pickup time. For cancellations made within 24 hours, a fee may apply. Please review our detailed cancellation policy on our website or contact us for more information.